This 6-hour course goes beyond introduction and discusses theoretical and clinical considerations when working therapeutically with technology-assisted writing, often referred to as email therapy or chat therapy.
This self-directed course reviews the uses of technology for synchronous and asynchronous communication. Specifically, the use of email, chat and text are summarized along with ethical considerations regarding consent and confidentiality. Working via these delivery methods is void of the typical auditory and aural communication cues. The Concept of Presence while working online as well as the impact of the Online Disinhibition Effect are reviewed.
- Email, Chat and Text Delivery
- Concept of Presence While Working Online
- Online Disinhibition Effect
- The Use of Online Language (emoticons, expression, bracketing, etc)
- Constructing a Therapeutic Email
- Ethical and Legal Considerations
- Participants will understand the nuances of working without paralinguistic and aural cues within a therapy session.
- Participants will be able to construct a therapeutic letter via email.
- Participants will be cognizant of ethical considerations regarding confidentiality.
- Participants know the meaning of presence within an online therapeutic relationship.
- Participants delineate the differences in SMS Texting Relay Chat, Email and Online Forums
DeeAnna Nagel is the course facilitator. She has nearly 20 years of experience in the field of Telemental Health.
How to Register
Once you have paid for the course you will be registered within 2 business days (usually sooner). This is a self-directed course and you have 1 year to complete.
The Online Written Word as Therapeutic Dialogue
6 Clock Hours*